Case Study 2
A family run business successful in its field for many years had always relied on good will from its staff but as they employed more people the usual problems arose. What could they do about poor timekeepers, how could they enforce certain housekeeping rules and what should they be paying when people are off ill?
They contacted Vital HR to carry out an HR Audit to identify how they could improve their employment documents and how to define working rules.
Following the audit employment contracts and handbook were produced specifically to meet the needs of this business. In carrying out this exercise all employees became aware of what was expected of them, everyone was treated consistently with regard to eligibility for holidays, sick pay etc. and there were frameworks in place when a disciplinary issue arose.